PREMIUM PRIVACY POLICY
Last updated: 7/8/2025 • GDPR Compliant
1. PREMIUM PRIVACY COMMITMENT
Welcome to WadiGrow Premium Services ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data with enterprise-grade security. This privacy policy explains how we handle your personal data when you use our premium services and your privacy rights under the General Data Protection Regulation (GDPR).
2. DATA CONTROLLER INFORMATION
WadiGrow Premium Services B.V.
Location: The Hague, Netherlands
Email: privacy@wadigrow.com
Data Protection Officer: dpo@wadigrow.com
Phone: +31 643733706
3. PREMIUM DATA COLLECTION
We collect and process the following categories of premium data:
Identity Data
- Full name and business information
- Contact details (email, phone)
- Professional credentials
Usage Data
- Premium service interactions
- Template downloads and customizations
- Support communications
Technical Data
- IP address and location data
- Device and browser information
- Security and performance metrics
Premium Preferences
- Marketing and communication preferences
- Service customization settings
- Premium feature usage patterns
4. PREMIUM DATA USAGE
We use your premium data to provide exceptional service:
- Deliver and maintain premium services with 99.9% uptime
- Provide personalized premium support and consultation
- Continuously improve our premium offerings
- Send relevant premium updates and exclusive offers (with consent)
- Ensure security and prevent fraud
- Comply with legal and regulatory requirements
5. LEGAL BASIS FOR PROCESSING
We process your premium data under these legal bases:
- Consent: For marketing communications and optional features
- Contract Performance: To provide premium services you've purchased
- Legal Obligations: For compliance with applicable laws
- Legitimate Interests: For service improvement and security
6. PREMIUM DATA RETENTION
We retain your personal data only as long as necessary for premium service delivery and legal compliance. Premium customer data is typically retained for the duration of your subscription plus 7 years for financial records, unless you request earlier deletion.
7. YOUR PREMIUM PRIVACY RIGHTS
As a premium customer, you have enhanced privacy rights under GDPR:
Access & Control
- Access your personal data
- Correct inaccurate information
- Request data erasure
- Restrict processing
Premium Rights
- Data portability
- Object to processing
- Withdraw consent
- Priority support for privacy requests
8. PREMIUM SECURITY MEASURES
Enterprise-Grade Security:
• 256-bit SSL encryption for all data transmission
• Regular security audits and penetration testing
• ISO 27001 compliant data handling procedures
• Multi-factor authentication for premium accounts
• 24/7 security monitoring and incident response
9. COOKIES & TRACKING
We use essential and performance cookies to enhance your premium experience. You can manage cookie preferences through our cookie banner or browser settings. Premium analytics help us optimize service delivery.
10. INTERNATIONAL DATA TRANSFERS
We primarily process data within the European Economic Area (EEA). Any transfers outside the EEA are protected by appropriate safeguards including Standard Contractual Clauses and adequacy decisions.
11. PREMIUM SUPPORT & CONTACT
For privacy questions or to exercise your rights:
Privacy Team: privacy@wadigrow.com
Data Protection Officer: dpo@wadigrow.com
Phone: +31 643733706
Response Time: 24 hours for premium customers
12. POLICY UPDATES
We may update this policy to reflect service improvements or legal changes. Premium customers receive 30 days' advance notice of material changes via email.
PREMIUM PRIVACY GUARANTEE
Your privacy is our priority. We never sell your data, and we use enterprise-grade security to protect your information. Your trust enables our premium service excellence.